Accessibility

The Hammer Theatre Center strives to be a safe space for all individuals. With the goal of making this theatre accessible to all, here are a few things you should know before visiting the theatre!



AUDIO RESOURCES:

 

  • MobileConnect by Sennheiser: Connect using your own mobile device. MobileConnect is also compatible with some bluetooth enabled audio aids. Connect easily via the MobileConnect app available for iOS and Android.  Visit the Concierge Window at the east lobby wall for assistance.

 

  • For those who prefer, Audio Enhanced assistive listening devices are available to check out during your time at the Hammer. Visit the Concierge Window inside the lobby to borrow a device. To check out a device, guests must leave a photo I.D.

 

  • Audio description can be made available. Please contact the Hammer prior to visiting for more information. 


SENSORY RESOURCES:

 

 

  • KultureCity Sensory Bags are available to check out during your time at the Hammer. Visit the Concierge Window inside the Lobby to borrow a bag. A photo I.D. will be required to check out a bag. Sensory Bags must be returned at the end of the event.

 

  • In addition to Sensory Bags, certain performances may have the option for guests to enjoy the show in a sensory-friendly room that can stream a live feed of the stage to a high-definition television screen with reduced sound.

 

  • You are welcome to bring food to assist with dietary restrictions/needs for a snack. All food must be eaten in the lobby area Only.


PARKING:

 

  • The Hammer Theatre Center does not have a designated parking lot or structure.

 

  • A city-owned parking garage is located half a block from the theatre at Second & San Carlos Street Garage.

 

  • More information about the parking garage can be found here. 


SERVICE ANIMALS:

 

  • Under the newest ADA regulations, the only animals falling under the definition of a service animal are dogs or in some cases miniature horses. If the service animal is disruptive, barks or growls or if the dog is not house-broken; the theatre will request the removal of the animal from the theatre.


SEATING:

 

  • The Hammer Theatre Center offers 6 ADA-compliant wheelchair spaces and 6 companion seats in the orchestra and balcony seating sections.

 

  • In Hammer4 the black box performance space, seating is typically general admission with various arrangements.

 

  • 2 ADA-compliant seating spaces with companion seats are always designated in Hammer4.

 

  • Speak to an usher if any seating options are unclear.